1. Eligibility for Refund
   ● Service not delivered as agreed
   ● Valid complaint raised within timeline
   ● Project canceled before substantial work
2. Non-Refundable Situations
   ● Change of mind after project start
   ● Delay caused by client
   ● Full/partial delivery completed
   ● Third-party issues beyond control
3. Partial Refunds
   Partial refunds may be considered if project is terminated mid-way with valid reason.
4. Refund Process
   ● Email saurbanfreshenterprices@gmail.com
   ● Subject: “Refund Request – [Project Name]”
   ● Include explanation + supporting documents
   ● Response within 5–7 business days
5. Payment Method
   Refund via original payment method or bank transfer (5–10 business days).
6. Contact Us
   📞 0319-4504693 | 📧 saurbanfreshenterprices@gmail.com